Trust & policies

Corrections Policy

Last updated: 2026-08-08

How Allergy Relief Guide handles factual errors once they are identified.

Our approach

When a factual or medical inaccuracy is identified in an article, we correct it as soon as practical. Substantive corrections — changes that affect the medical accuracy or safety guidance of a page — update the page's last-modified date.

Minor corrections, such as fixing a typo or a broken link, do not necessarily change the last-modified date.

A correction means the wording is put right. Where a claim turns out to be wrong, unsupported or attributed to a body that did not say it, we replace it with what the source actually supports, or state the uncertainty, rather than deleting the passage and leaving nothing in its place.

What counts as a substantive correction

The distinction is not about how many words change. It is about whether the corrected page would lead a reader to a different decision than the original did.

  • A statistic, percentage, timeframe or study result that was misstated
  • A claim attributed to an organization that did not actually publish it
  • A dose, age limit, interval or other threshold that was wrong
  • A missing or incorrect contraindication, interaction or safety caution
  • Emergency or escalation guidance that was inaccurate, weakened or buried
  • A description of how a medicine or test works that misrepresented it

How a correction is handled

Once a possible error is identified, whether by a reader, during a review, or while updating a related page, it is assessed against the original source rather than against other websites repeating the same claim.

  • Check the claim against the original study, agency page or product information
  • Correct the wording to what the source supports, or state the uncertainty
  • Escalate for medical review when a medical conclusion or emergency instruction is affected
  • Update the page's last-modified date when the correction is substantive
  • Review neighbouring pages when the same claim was repeated across the site
  • Leave the corrected passage in place rather than removing the topic entirely

Safety-critical errors come first

An error in emergency guidance, an anaphylaxis warning sign, a contraindication or a pediatric or pregnancy caution is treated as the highest priority and is addressed ahead of other editorial work. Where such a correction affects a medical conclusion, it is escalated under our Medical Review Policy before it stands as reviewed content.

Reporting an error

This site does not currently operate a public contact form or published contact address. Until a verified contact channel is available, we are not able to accept correction reports directly through the site. This limitation is tracked as an open item for the site owner to resolve.

When a channel is available it will be published on the Contact page, which is the canonical place to check current status. A useful report identifies the page URL, quotes the exact passage or link involved, and points to a reliable source that contradicts it, since a report that can be checked against a source can be acted on far faster than one that cannot. Please do not send personal health information. See our Contact page for current channel availability.

Current limitations

Two limits are worth stating plainly rather than leaving a reader to discover them. There is no verified public channel for submitting a correction yet, as described above. There is also no published corrections log: when a page is corrected, the wording and, where the change is substantive, the last-modified date are updated, but the site does not currently publish a separate record of what changed and when.

Neither of these is presented as a completed feature. Both are open items, and this policy will be updated when either changes rather than describing a process that does not yet exist.

Frequently asked questions

What is the difference between a substantive and a minor correction?

It is not about how many words change. A correction is substantive when the corrected page would lead a reader to a different decision - a misstated statistic, a wrong dose or age threshold, a missing contraindication, or inaccurate emergency guidance. Substantive corrections update the page's last-modified date; typos and broken links do not necessarily.

Do you delete claims that turn out to be wrong?

No. A correction means the wording is put right. Where a claim is wrong, unsupported or credited to a body that did not say it, we replace it with what the source actually supports or state the uncertainty, rather than deleting the passage and leaving a gap.

How do you decide whether a reported claim is actually wrong?

By checking it against the original study, agency page or official product information, not against other websites repeating the same claim. If the original source does not support the wording on the page, the wording is what changes.

What happens if the error affects emergency or safety guidance?

It is treated as the highest priority and addressed ahead of other editorial work. Where the correction affects a medical conclusion or an emergency instruction, it is escalated for medical review before it stands as reviewed content.

How do I report an error right now?

At present you cannot report one directly through the site. No verified public contact form or email address has been published yet, and we would rather say so than list an address nobody monitors. The Contact page is the canonical place to check whether a channel has become available.

What makes a correction report useful?

The page URL, the exact passage or link involved, and a reliable source that contradicts it. A report that can be checked against a source can be acted on much faster than a general statement that something seems wrong. Please do not include personal health information.

Do you publish a log of corrections?

Not currently. When a page is corrected the wording is updated, and substantive corrections update the last-modified date, but the site does not publish a separate record of what changed and when. This is an open item rather than a completed feature, and this policy will be updated if that changes.

Is the same claim fixed on other pages too?

Where a claim was repeated across several pages, the neighbouring pages are reviewed as part of the same correction. A figure that was wrong in one place is usually wrong wherever it was reused.

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